GoTo Resolve 1.4.6

LogMeIn, Inc. – Freeware – Android iOS
out of 17 votes

GoTo Resolve: Streamlining IT Support

GoTo Resolve is a comprehensive IT support platform designed by LogMeIn, Inc. to streamline the resolution process of technical issues. This innovative software empowers IT professionals to quickly identify, troubleshoot, and resolve problems efficiently, reducing downtime and improving overall productivity within an organization.

Key Features:

Remote Access: GoTo Resolve enables IT teams to remotely access end-users' devices to diagnose and fix issues without the need for physical presence.
Ticket Management: The platform offers robust ticketing functionality to track, prioritize, and manage support requests effectively.
Knowledge Base: Users can access a centralized knowledge base with troubleshooting guides and solutions to common issues, facilitating quick problem resolution.
Automation: GoTo Resolve automates repetitive tasks and workflows, saving time and ensuring consistent support delivery.
Collaboration Tools: IT teams can collaborate in real-time, share insights, and work together to resolve complex issues efficiently.
Reporting and Analytics: The platform provides detailed reports and analytics on support activities, allowing organizations to identify trends, measure performance, and make data-driven decisions.

Benefits of Using GoTo Resolve:

Improved Efficiency: By streamlining the support process and automating tasks, GoTo Resolve helps IT teams work more efficiently and resolve issues faster.
Enhanced Customer Satisfaction: Quick resolution of technical problems leads to improved customer satisfaction and user experience.
Cost Savings: Reduced downtime and increased productivity result in cost savings for organizations using GoTo Resolve.
Scalability: The platform is scalable to meet the evolving needs of small businesses to large enterprises, making it a versatile solution for different organizations.
Security: GoTo Resolve prioritizes data security and compliance, ensuring that sensitive information remains protected during support interactions.

GoTo Resolve by LogMeIn, Inc. is a powerful IT support tool that empowers organizations to deliver exceptional technical support, improve operational efficiency, and enhance overall customer satisfaction. With its robust features and user-friendly interface, GoTo Resolve is a valuable asset for any IT team looking to streamline their support operations effectively.

Overview

GoTo Resolve is a Freeware software in the category Business developed by LogMeIn, Inc..

The latest version of GoTo Resolve is 1.4.6, released on 07/08/2024. It was initially added to our database on 01/09/2024.

GoTo Resolve runs on the following operating systems: Android/iOS.

Users of GoTo Resolve gave it a rating of 5 out of 5 stars.

Pros

Advanced remote access capabilities allow for efficient troubleshooting and support
Easy to use interface makes it accessible for all levels of technical expertise
Secure connection protocols ensure data safety during remote access sessions
Supports a wide range of devices and operating systems
Robust features like file transfer, remote printing, and session recording enhance productivity

Cons

Can be costly for small businesses or individuals with limited budgets
Requires stable internet connection for optimal performance
Complex setup process may be difficult for novice users to navigate
Lacks some advanced collaboration features found in competing software solutions
Occasional latency or connection issues can disrupt remote access sessions

Screenshots (Click to view larger)

Related products

Aegis Authenticator - 2FA App

Aegis Authenticator: Secure Your Accounts with Ease

Aruba Instant On

Seamless Networking for Small Business with Aruba Instant On

B2W Mobile Construction App

Streamline Your Construction Projects with the B2W Mobile App

BFSFCU

Seamless Banking Experience with BFSFCU

BFSFCU Cards

As a reviewer, I have explored the features of this card management app: Card Management: Effortlessly activate your credit or debit card. Conveniently control card usage with the ability to turn it on and off.

BlueJeans Video Conferencing

Streamlined Video Conferencing with BlueJeans

ChMeetings

Streamline Your Church Administration with ChMeetings

Communicator GO 7

Communicator GO 7: Streamlined Messaging and Collaboration

GoTo

GoTo: Simplifying Remote Collaboration

ID MobileAccess

CDK ID MobileAccess is a solution designed to enhance productivity and facilitate real-time mobile access to IntelliDealerTM, thereby enabling users to closely monitor critical information and grant employees remote access to real-time …

Jitsi Meet

Jitsi Meet: Seamless Video Conferencing for Everyone

LastPass Authenticator

Enhancing Security with LastPass Authenticator

LibertyX - Buy Bitcoin

Simple and Accessible Bitcoin Purchasing with LibertyX

Maria+Vision

Welcome to the official María Visión application for iOS and Android devices. Explore how María Visión is utilizing technology to spread its message.

Meet Hour - Team Meetings App

Join the Video Conference Meeting from 3 platforms: Desktop / Web - https://meethour.io Android - https://bit.ly/2U239ll iOS - https://apple.co/3k8Rpbn Main Highlights: 100% Free Unlimited Video Conference App Up to 100 …

Meraki Go

The Meraki Go app is a powerful tool that allows users to effortlessly set up and manage their entire Meraki Go networking solution.

Microsoft 365 Admin

Effortlessly manage your organization with Microsoft 365 Admin

Mobile Facilities by RealPage

OneSite Facilities Plus by RealPage is a property management app that simplifies and streamlines the property management process.

Nudge - Your Workplace App

Nudge: Empowering Engagement in the Workplace

Omer Counter

Unleash Your Spiritual Journey with Omer Counter

OnMail - Encrypted email

Say goodbye to the incessant flow of spam and intrusive ads with OnMail, offering you the opportunity to regain control of your inbox and enjoy a secure and seamless email experience.

Pushbullet: SMS on PC and more

Pushbullet is an app that has been highly praised by CNET as "the app you never knew you needed". It offers a range of features that allow users to stay connected, never miss a notification, and save time.

RingCentral

RingCentral Fax: Seamless Integration for Modern Communication

Rollo - Print Labels & Ship

Rollo Ship Manager: Shipping Labels Effortlessly and securely track, manage, and print shipping labels for your e-commerce orders at the most competitive rates.

Rollo Design

Rollo Design App is tailored for thermal printing purposes. Users can craft sophisticated graphics utilizing either provided templates or their design skills, effortlessly incorporating objects, icons, fonts, barcodes, and beyond.

SonicWall Mobile Connect

Secure Remote Access at Your Fingertips

vFairs

All-in-one app for organizing virtual, hybrid, and in-person events. Simplified Self-Check-InDigitized self-check-in streamlines the verification of attendee records online and on-site.

VooV Meeting

VooV Meeting: Seamless Video Conferencing Platform

Webex Intune

The new Webex App provides a comprehensive platform that facilitates collaboration for improved productivity. This all-in-one application allows users to convene meetings, exchange messages, and engage in calls securely and seamlessly.

Zoho Assist - Remote Desktop

Zoho Assist is a reliable remote desktop application that provides a convenient and secure way to connect to remote PCs from anywhere, at any time. It stands out for its seamless compatibility across all major platforms.

Zoho Cliq - Team Chat

A real-time messaging app enables effective communication across teams, promoting enhanced business productivity in the workplace. Zoho Cliq is a comprehensive business communication tool that goes beyond ordinary chat applications.

Zoho Mail - Email and Calendar

Zoho Mail is a widely recognized email solution trusted by over 1 million users worldwide. The platform has garnered accolades from respected sources such as Product Hunt, The New York Times, CNet, TechCrunch, and Mashable.

Zoho Meeting - Online Meetings

Streamline Your Virtual Gatherings with Zoho Meeting

Zoho People - HR Management

Welcome to Zoho People, a cloud-based HR management app designed to simplify and streamline your HR processes. Whether you are an HR professional, manager, or employee, Zoho People offers a comprehensive set of features to make HR tasks …

▼ ▲

Latest Updates

Secure and free downloads checked by UpdateStar

Stay up-to-date
with UpdateStar freeware.

Latest News

	Sudoku ~ Classic Puzzle Game Master the Classics with Sudoku ~ Classic Puzzle Game
	Learn American English –Mondly Master American English with Fun and Engaging Lessons
	Sudoku - Classic Puzzle Game Unlock Your Mind with Sudoku - Classic Puzzle Game
	New Baby Pet Kitten Cat Games Engaging Adventures for Young Cat Lovers
	Sudoku Classic -Offline Puzzle Engaging Offline Sudoku Experience
	Games for Kids 4-5 Years Old Engaging and Fun Learning Experience for Young Kids

Most Popular Downloads

	UpdateStar Premium Edition Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition!
	Microsoft Visual C++ 2015 Redistributable Package Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package!
	Microsoft Edge A New Standard in Web Browsing
	Google Chrome Fast and Versatile Web Browser
	Microsoft Visual C++ 2010 Redistributable Essential Component for Running Visual C++ Applications
	Microsoft Update Health Tools Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date!